Shipping policy
Shipping Policy
Last Updated: July 18, 2026
Beauty Bristle provides free worldwide shipping on orders placed through beautybristle.shop.
This Shipping Policy explains our delivery estimates, customer responsibilities, tracking procedures, and the steps to take when an order is delayed, lost, or damaged.
3.1 Free Worldwide Shipping
Standard shipping is free for eligible orders delivered to supported destinations worldwide.
There is no minimum order value required for standard free shipping unless a different condition is clearly displayed during checkout.
3.2 Estimated Delivery Time
Orders are generally expected to arrive within 7–10 days.
Delivery estimates are provided in good faith but are not guaranteed. Delivery may take longer because of:
- Customs inspections or border processing
- Carrier delays or service interruptions
- Severe weather or natural events
- Public holidays or peak shopping periods
- Remote or difficult-to-access destinations
- Incorrect or incomplete delivery information
- Circumstances outside our reasonable control
3.3 Order Processing
Orders are reviewed before dispatch to confirm payment and delivery information.
Customers will receive an order confirmation at the email address provided during checkout. When tracking is available, shipment information will be sent after dispatch.
Orders placed during weekends, holidays, or high-volume periods may require additional handling time.
3.4 Shipping Destinations
We ship to many destinations worldwide. However, shipping may be unavailable to certain restricted regions, military addresses, parcel lockers, or locations that carriers cannot safely service.
When an order cannot be delivered to the selected destination, we will contact the customer and provide an appropriate solution.
3.5 Accurate Shipping Information
Customers are responsible for entering a complete and accurate:
- Recipient name
- Street address
- Apartment or unit number
- City and state or province
- Postal or ZIP code
- Country
- Telephone number
- Email address
Beauty Bristle is not responsible for delivery problems caused by incorrect, incomplete, or outdated information submitted during checkout.
Contact us immediately if your address needs to be corrected. Address changes may not be possible after dispatch.
3.6 Tracking Information
Tracking information may take several days to update after a shipping confirmation is issued.
A temporary lack of tracking activity does not necessarily mean that the shipment has stopped moving. International tracking may update only after the package reaches a regional carrier or destination country.
3.7 Customs, Duties, and Taxes
International orders may be reviewed by customs authorities.
Import duties, taxes, brokerage charges, or local handling fees may apply depending on the destination country. Unless otherwise stated during checkout, these charges are the customer’s responsibility.
Beauty Bristle does not control customs procedures or local import charges.
3.8 Delayed Orders
If an order has not arrived within the expected delivery period, contact us at support@beautybristle.shop.
Please include your name, order number, and delivery address. We will review the available tracking information and assist with the carrier inquiry when appropriate.
3.9 Lost Packages
An order may be treated as lost only after the carrier confirms the loss or the package has remained undelivered beyond a reasonable investigation period.
When a package is confirmed as lost, we may offer a replacement or refund based on the circumstances.
3.10 Delivered but Not Received
If tracking shows that an order was delivered but you cannot locate it:
- Check the delivery area, mailbox, porch, reception desk, or safe location.
- Ask household members, neighbors, or building management.
- Contact the local delivery carrier.
- Notify Beauty Bristle promptly if the package remains missing.
We will assist with available shipping information, but replacement or refund eligibility may depend on the carrier’s investigation.
3.11 Damaged Shipments
If an order arrives damaged, retain the product and all packaging.
Contact us with your order number and clear photographs of the damaged item, shipping label, and packaging. Approved claims may qualify for a replacement or refund.
3.12 Contact
For shipping assistance:
Email: support@beautybristle.shop
Phone: +1 (817) 637-7153